FAQ
Frequently asked questions
Find answers to common questions about our services, process, and pricing.
General
What services does Brandmoshai offer?
We offer web development, mobile apps, brand identity, UI/UX design, digital advertising, and growth strategy services — all designed to work independently or as part of a connected digital ecosystem.
What services does Brandmoshai offer?
We offer web development, mobile apps, brand identity, UI/UX design, digital advertising, and growth strategy services — all designed to work independently or as part of a connected digital ecosystem.
How long does a typical project take?
Timelines vary by scope. A marketing website takes 2-4 weeks, a complex web app 2-3 months, and a full brand identity system 4-6 weeks. We provide a detailed timeline during our proposal phase.
How long does a typical project take?
Timelines vary by scope. A marketing website takes 2-4 weeks, a complex web app 2-3 months, and a full brand identity system 4-6 weeks. We provide a detailed timeline during our proposal phase.
Do you work with startups or only established companies?
We work with both. From seed-stage startups building their MVP to enterprise teams scaling existing platforms. Our process adapts to your stage and budget.
Do you work with startups or only established companies?
We work with both. From seed-stage startups building their MVP to enterprise teams scaling existing platforms. Our process adapts to your stage and budget.
Billing
What is your pricing model?
We offer project-based pricing with clear milestones and deliverables. No hourly billing surprises. Contact us for a custom quote tailored to your scope.
What is your pricing model?
We offer project-based pricing with clear milestones and deliverables. No hourly billing surprises. Contact us for a custom quote tailored to your scope.
Do you require upfront payment?
We typically work with a 40/30/30 payment structure — 40% upfront, 30% at mid-project milestone, and 30% on delivery. For larger projects, custom payment plans are available.
Do you require upfront payment?
We typically work with a 40/30/30 payment structure — 40% upfront, 30% at mid-project milestone, and 30% on delivery. For larger projects, custom payment plans are available.
Support
Do you offer ongoing support after launch?
Yes. We offer monthly maintenance and support packages that include bug fixes, performance monitoring, security updates, and feature enhancements — all with a 2-hour response SLA.
Do you offer ongoing support after launch?
Yes. We offer monthly maintenance and support packages that include bug fixes, performance monitoring, security updates, and feature enhancements — all with a 2-hour response SLA.
What happens if I need changes after the project is delivered?
Minor revisions within scope are included. For post-delivery changes, we offer flexible retainer packages or can scope individual change requests with transparent pricing.
What happens if I need changes after the project is delivered?
Minor revisions within scope are included. For post-delivery changes, we offer flexible retainer packages or can scope individual change requests with transparent pricing.
Process
What does your design process look like?
We follow a four-phase process: Discovery (research + strategy), Design (wireframes + prototypes), Development (build + test), and Delivery (launch + optimize). Each phase includes client review checkpoints.
What does your design process look like?
We follow a four-phase process: Discovery (research + strategy), Design (wireframes + prototypes), Development (build + test), and Delivery (launch + optimize). Each phase includes client review checkpoints.
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